Why I can’t access my website?

If you’re having troubleshooting accessing your website, there could be a lot of reasons for this, please check them before contacting us. First-level checks: Make sure you typed your website address into the address bar of your browser correctly. e.g.http://www.example.com Is your internet connection up and running? Are you able to access other websites, such […]

Continue Reading…

“530 user cannot log in home directory inaccessible” error in Plesk

Plesk is a user interface that allows its users to edit and create websites, reseller accounts, emails, and much more through a web-based interface. Typically the error looks as below: Response: 530 User cannot log in, home directory inaccessible. Error: Critical error: Could not connect to the server Usually, this error occurs due to incorrect […]

Continue Reading…

Uploading of big file size fails: client intended to send too large body

one of our client trying to upload big file size which fails with the following error in /var/www/vhosts/system/example.com/logs/proxy_error_log file: Nginx support is enabled on the server: /usr/local/psa/admin/bin/nginxmng -s Enabled We try to adjust client_max_body_size in /etc/nginx/nginx.conf but it has no effect. Actually, Value for client_max_body_size directive is overwritten on domain level and is insufficient. To […]

Continue Reading…