No of reasons can cause this to occur. Webmail is not selected for the domain. The webmail is selected, but the bindings didn’t get set correctly in IIS. There can be an upgrade to the webmail/mail software. […]

No of reasons can cause this to occur. Webmail is not selected for the domain. The webmail is selected, but the bindings didn’t get set correctly in IIS. There can be an upgrade to the webmail/mail software. […]
In order to find up time on windows server, do the steps given below. 1. Go to “Start” -> “Run”. 2. Write “CMD” and press on “Enter” key. 3. Write the command “net statistics server” or “net stats srv” and press on “Enter” key. 4. The line that start with “Statistics since …” provides the time […]
To Login to MySQL psa database using the plesk administrator password, use the command below. cd %plesk_dir%\Mysql\bin mysql -uadmin -p -P 8306 psa It will ask for the password, you can give the password which you use to login into Plesk admin. […]
You can enable and disable ping on windows server,Go to command prompt. To Enable ping from the command prompt type the following command: […]
While accessing the Plesk control panel, you may get an error message as follows: [wpfmb type=’error’ theme=2]StatInfo->getProductVersion failed: Plesk version file doesn’t exist or empty[/wpfmb] This error is mostly caused due to a failed Plesk upgrade OR by removing/installing some Plesk modules. To fix the issue do the following: First, check the Plesk version installed on […]
If you get the following error while exporting database, you can follow the steps below: [wpfmb type=’error’ theme=2]phpMyAdmin file not found can’t find the file at https://xx.xx.xx.xx:8443/domains/databases/phpMyAdmin/export.php.[/wpfmb] Some times the memory limit for php is too low for performing this operation. So we need to increase the memory_limit. For that go to: /usr/local/psa/admin/conf/ Edit the php.ini […]
You can add DNS records on your Plesk panel by following the steps below, Login to your Plesk Panel using the URL https://yourdomain.com:8443 and click on “Domains” to list them. […]
This following commands sorted a list of the accounts those have the most mail in the queue: mailq|grep ^[A-F0-9]|cut -c 42-80|sort |uniq -c|sort -n|tail grep “status=sent” /var/log/maillog |cut -d “=” -f 2 |cut -d “>” -f 1 |cut -d “<” -f 2 |sort -n |uniq -c grep “dovecot” /var/log/maillog |grep “Aborted login” |cut -d “,” […]
If you are unable to login to FTP in windows server using plesk panel.Use the following steps for troubleshooting. ftp cpanelplesk.com Connected to cpanelplesk.com. 220 Microsoft FTP Service User (cpanelplesk.com:(none)): admin 331 Password required for admin. Password: 530-User cannot log in, home directory inaccessible. Win32 error: Access is denied. Error details: Authorization rules denied the access. […]
Follow these steps to check if emails are being send from a compromised account. If there are too many emails send from specific email id its compromised: […]