If your web page is offline and when try to unsuspend through the Plesk control panel you may be receiving the following message by email:
[box style=’error’] Error: The subscription is still suspended due to the following reason: The subscription is suspended because its subscriber was suspended. [/box]
This happens because the domain was set to be expired within the Plesk.
Following are the steps to adjust these settings:
Sign in to your plesk control panel.
Click on subscriptions.
Select the domain which has expired.
Click on customize tab.
Now, modify the “Expiration date” to unlimited.