Unable to manage service by dnsmng: (‘start’, ‘dns’). Error: dnsmng Service /etc/init.d/bind9 failed to start

Posted on by Seemab Saleem

Today when i was trying to start the Bind service within plesk, the following error appears:

Unable to make action: Unable to manage service by dnsmng: ('start', 'dns'). Error: dnsmng:
 Service /etc/init.d/bind9 failed to start

When i check the log messages into /var/log/messages:

kernel: [ 6858.107517] type=1503 audit(1375351936.035:25):  operation="open"pid=21824 
parent=21822 profile="/usr/sbin/named" requested_mask="::r" denied_mask="::r" fsuid=107 ouid=0 
name="/var/named/run-root/etc/named.conf"

To resolve this error first of all check :

dpkg --status apparmor | grep -i status
Status: install ok installed

If the above command shows that AppArmor is installed on the system,Then you can proceed with the further solution:

Stop and disable AppArmor using below commands:

# /etc/init.d/apparmor stop
# /etc/init.d/apparmor teardown
# update-rc.d -f apparmor remove

Update/re-install BIND packages using:

apt-get install bind9

Finally update the list of installed components in Plesk:

# /opt/psa/admin/bin/packagemng --set-dirty-flag
# /opt/psa/admin/bin/packagemng --list