{"id":3367,"date":"2016-01-12T08:33:49","date_gmt":"2016-01-12T08:33:49","guid":{"rendered":"https:\/\/cpanelplesk.com\/wp62\/?p=3367"},"modified":"2021-02-06T10:29:06","modified_gmt":"2021-02-06T10:29:06","slug":"cpanelwhm-and-webmail-login-issue","status":"publish","type":"post","link":"https:\/\/cpanelplesk.com\/wp62\/cpanelwhm-and-webmail-login-issue\/","title":{"rendered":"cPanel,WHM and webmail login issue"},"content":{"rendered":"<p><span style=\"color: #000000;\"><span style=\"text-decoration: underline;\"><\/span>Today, suddenly I have started getting the below error message when i try to access the cPanel\/WHM.<\/span><\/p>\n<p><span style=\"text-decoration: underline; color: #000000;\">[wpfmb type=&#8217;error&#8217; theme=2] \u201cA network error occurred while sending your login request. Please try again. If thiscondition persists, contact your network service provider.\u201d[\/wpfmb]<\/span><\/p>\n<p><span style=\"color: #000000;\">If you have done bunch of failed login attempt to cpanel,webmail &amp; whm and you have gotten the above error message when you try to login cpanel, whm &amp; webamil.<\/span><br \/>\n<!--more--><\/p>\n<p><span style=\"color: #000000;\">That might be a firewall blocking your access over server, Your Internet IP got blacklisted in &#8220;cPHulk Brute Force Protection&#8221; and you have to remove and make it work. But in this scenario you might not be able to login to your server from your system because it is already blacklisted.<\/span><\/p>\n<p><span style=\"color: #000000;\">So if you have the more then one server you can attempt to<\/span> login from one terminal to <span style=\"color: #000000;\">another and REMOVE\/WHITELIST your IP from &#8220;cPHulk Brute Force Protection&#8221; and try to access.<\/span><\/p>\n<p><span style=\"color: #000000;\">Use the below command to white-list (If you have STATIC IP) your IP from cPHulk Brute Force Protection:<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">\/scripts\/cphulkdwhitelist YOURIP<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">You can also use the below command to remove your IP from cPHulk Brute Force Protection.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">mysql -u root -p\r\nconnect cphulkd<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">Use the below command to check whether your IP got blacklisted at cPHulk Brute Force Protection.<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">select IP, BRUTETIME from brutes order by BRUTETIME;\r\nselect IP, LOGINTIME FROM logins order by LOGINTIME;<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">If your IP got blacklisted at cPHulk Brute Force Protection. Use the below command to remove it.<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">delete from brutes;\r\ndelete from logins;<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">Finally exit from MySQL server.<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">quit<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">Once your IP removed, try to access it again. Now you will be login without any issues.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, suddenly I have started getting the below error message when i try to access the cPanel\/WHM. [wpfmb type=&#8217;error&#8217; theme=2] \u201cA network error occurred while sending your login request. Please try again. If thiscondition persists, contact your network service provider.\u201d[\/wpfmb] If you have done bunch of failed login attempt to cpanel,webmail &amp; whm and you [&#8230;]<\/p>\n<p><a class=\"understrap-read-more-link\" href=\"https:\/\/cpanelplesk.com\/wp62\/cpanelwhm-and-webmail-login-issue\/\">Continue Reading&#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":3297,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,14],"tags":[],"class_list":["post-3367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel","category-linux"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>cPanel,WHM and webmail login issue - cPanel Plesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cpanelplesk.com\/wp62\/cpanelwhm-and-webmail-login-issue\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"cPanel,WHM and webmail login issue - cPanel Plesk\" \/>\n<meta name=\"twitter:description\" content=\"Today, suddenly I have started getting the below error message when i try to access the cPanel\/WHM. 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I'm dealing with Linux servers since 2014. I started this blog to share the work i love with the world . let me know if you need any assistance. Thanks!!\",\"sameAs\":[\"https:\/\/cpanelplesk.com\/wp62\"],\"url\":\"https:\/\/cpanelplesk.com\/wp62\/author\/cmb\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"cPanel,WHM and webmail login issue - cPanel Plesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cpanelplesk.com\/wp62\/cpanelwhm-and-webmail-login-issue\/","twitter_card":"summary_large_image","twitter_title":"cPanel,WHM and webmail login issue - cPanel Plesk","twitter_description":"Today, suddenly I have started getting the below error message when i try to access the cPanel\/WHM. [wpfmb type=&#8217;error&#8217; theme=2] \u201cA network error occurred while sending your login request. Please try again. 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