{"id":2939,"date":"2015-09-09T11:54:26","date_gmt":"2015-09-09T11:54:26","guid":{"rendered":"https:\/\/cpanelplesk.com\/wp62\/?p=2939"},"modified":"2021-02-08T06:37:33","modified_gmt":"2021-02-08T06:37:33","slug":"error-while-accessing-sentdraft-folders-webmail-squirrel-mail","status":"publish","type":"post","link":"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/","title":{"rendered":"Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail"},"content":{"rendered":"<p><span style=\"color: #000000;\">Recently we came across the error in one of our client\u2019s cPanel server. That is appearing, when he access Drafts or Sent folders in Webmail (squirrel mail), Most of the user\u2019s are using either\u00a0Squirrel mail or Round cube for accessing emails through <a href=\"https:\/\/cpanelplesk.com\/wp62\/horde-webmail-error-message-sent-message-cannot-be-saved\/\">webmail<\/a>. If the temporary file for the email account\u00a0is corrupted you will get an error like:<!--more--><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">[wpfmb type=&#8217;error&#8217; theme=2]ERROR: Could not complete request<\/span><\/p>\n<p><span style=\"color: #000000;\">Query: SELECT{12} INBOX.Drafts<\/span><\/p>\n<p><span style=\"color: #000000;\">Reason Given: [SERVERBUG]Internal error occurred. Refer to server log for more information.[\/wpfmb]<\/span><\/p>\n<p><span style=\"color: #000000;\">If anyone come across the same error, Don&#8217;t worry here is the solution:<\/span><\/p>\n<p><span style=\"color: #000000;\">Log into server as root. Check the <strong>.Sent<\/strong> folder inside the mail folder.<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">\/home\/username\/mail\/domainname\/email_account\/.Sent<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">You need to check whether\u00a0<strong>tmp<\/strong>\u00a0folder is present in the location or not:<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">cd\u00a0\/home\/username\/mail\/domainname\/email_account\/.Sent\r\nls -al tmp<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">If tmp is missing then you can create the <a href=\"https:\/\/cpanelplesk.com\/wp62\/how-to-increase-size-of-tmp-on-cpanel-server\/\">tmp directory<\/a> using mkdir command.<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">mkdir tmp<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">Now make sure to set the ownership for this tmp folder ,Otherwise you keep getting the same error.<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">chown username.username tmp<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">Same procedures can be done for other folders\u00a0,\u00a0if you\u2019re facing this error in other folders.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently we came across the error in one of our client\u2019s cPanel server. That is appearing, when he access Drafts or Sent folders in Webmail (squirrel mail), Most of the user\u2019s are using either\u00a0Squirrel mail or Round cube for accessing emails through webmail. If the temporary file for the email account\u00a0is corrupted you will get [&#8230;]<\/p>\n<p><a class=\"understrap-read-more-link\" href=\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/\">Continue Reading&#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":2942,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,14],"tags":[],"class_list":["post-2939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel","category-linux"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail - cPanel Plesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail - cPanel Plesk\" \/>\n<meta name=\"twitter:description\" content=\"Recently we came across the error in one of our client\u2019s cPanel server. That is appearing, when he access Drafts or Sent folders in Webmail (squirrel mail), Most of the user\u2019s are using either\u00a0Squirrel mail or Round cube for accessing emails through webmail. If the temporary file for the email account\u00a0is corrupted you will get [...]Continue Reading...\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2015\/09\/webmail-e1441799651912.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Seemab Saleem\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/\"},\"author\":{\"name\":\"Seemab Saleem\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/73d573cc7eaaf6625cf0dbd72191a648\"},\"headline\":\"Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail\",\"datePublished\":\"2015-09-09T11:54:26+00:00\",\"dateModified\":\"2021-02-08T06:37:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/\"},\"wordCount\":190,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13\"},\"image\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2015\/09\/webmail-e1441799651912.jpg\",\"articleSection\":[\"Cpanel\",\"Linux\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/\",\"url\":\"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/\",\"name\":\"Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail - 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I'm dealing with Linux servers since 2014. I started this blog to share the work i love with the world . let me know if you need any assistance. Thanks!!\",\"sameAs\":[\"https:\/\/cpanelplesk.com\/wp62\"],\"url\":\"https:\/\/cpanelplesk.com\/wp62\/author\/cmb\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail - cPanel Plesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cpanelplesk.com\/wp62\/error-while-accessing-sentdraft-folders-webmail-squirrel-mail\/","twitter_card":"summary_large_image","twitter_title":"Error while accessing sent\/draft folders \u2013 webmail \u2013 Squirrel mail - cPanel Plesk","twitter_description":"Recently we came across the error in one of our client\u2019s cPanel server. That is appearing, when he access Drafts or Sent folders in Webmail (squirrel mail), Most of the user\u2019s are using either\u00a0Squirrel mail or Round cube for accessing emails through webmail. 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