{"id":2546,"date":"2015-08-05T06:27:15","date_gmt":"2015-08-05T06:27:15","guid":{"rendered":"https:\/\/cpanelplesk.com\/wp62\/?p=2546"},"modified":"2021-02-18T01:17:27","modified_gmt":"2021-02-18T01:17:27","slug":"error-softexception-uid-is-smaller-than-min_uid","status":"publish","type":"post","link":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/","title":{"rendered":"Error: SoftException UID is smaller than min_uid"},"content":{"rendered":"<p><span style=\"color: #000000;\">One of our client was trying to install <a href=\"https:\/\/cpanelplesk.com\/wp62\/how-to-reset-magento-admin-password\/\">Magneto<\/a>\u00a0on a new folder\/subdomain of his website and getting the error:<\/span><!--more--><\/p>\n<p><span style=\"color: #000000;\">[wpfmb type=&#8217;error&#8217; theme=2]Internal Server Error<\/span><br \/>\n<span style=\"color: #000000;\">The server encountered an internal error or misconfiguration and was unable to complete your request[\/wpfmb]<\/span><\/p>\n<p><span style=\"color: #000000;\">While checking on Apache error logs we found this:<\/span><\/p>\n<div class=\"error-sh\">\n<pre class=\"lang:default decode:true \">SoftException in Application.cpp:357: UID of script \"\/home\/username\/public_html\/index.php\" is smaller than min_uid Premature end of script headers: index.php<\/pre>\n<div class=\"space1\"><\/div>\n<\/div>\n<p><span style=\"color: #000000;\">This specific\u00a0error occurs when the script is owned by a user (generally root) instead of the actual user.If you check out the list of files, you will see that the index.php file is owned by root where the others are owned by the cPanel user.<\/span><\/p>\n<p><span style=\"color: #000000;\">To fix the error, we need to change the ownership of the file to the cPanel username. We can do that by using the following command. Be sure to change the username to the proper cPanel username and index.php to the specific file you are going to change.<\/span><\/p>\n<div class=\"cli\">\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">chown user:user index.php<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">After running the command, you can check the ownership of the files by running:<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true \">ls -lah<\/pre>\n<\/div>\n<p><span style=\"color: #000000;\">It should appear as below:<\/span><\/p>\n<div class=\"command-sh\">\n<pre class=\"lang:default decode:true\">drwxr-x---  4 user nobody  4.0K Aug 5 14:19 .\/\r\ndrwx--x--x 11 user user 4.0K Aug 5 14:19 ..\/\r\ndrwxr-xr-x  2 user user 4.0K Aug 5 14:04 cgi-bin\/\r\n-rw-r--r--  1 user user    0 Aug 5 14:05 .htaccess\r\n-rw-r--r--  1 user user 3.0K Aug 5  2015 index.php\r\n-rw-r--r--  1 user user  39K Aug 10 14:05 php.ini<\/pre>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>One of our client was trying to install Magneto\u00a0on a new folder\/subdomain of his website and getting the error: [&#8230;]<\/p>\n<p><a class=\"understrap-read-more-link\" href=\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\">Continue Reading&#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":1135,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2546","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Error: SoftException UID is smaller than min_uid - cPanel Plesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Error: SoftException UID is smaller than min_uid - cPanel Plesk\" \/>\n<meta name=\"twitter:description\" content=\"One of our client was trying to install Magneto\u00a0on a new folder\/subdomain of his website and getting the error: [...]Continue Reading...\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Seemab Saleem\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\"},\"author\":{\"name\":\"Seemab Saleem\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/73d573cc7eaaf6625cf0dbd72191a648\"},\"headline\":\"Error: SoftException UID is smaller than min_uid\",\"datePublished\":\"2015-08-05T06:27:15+00:00\",\"dateModified\":\"2021-02-18T01:17:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\"},\"wordCount\":177,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13\"},\"image\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg\",\"articleSection\":[\"Cpanel\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\",\"url\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\",\"name\":\"Error: SoftException UID is smaller than min_uid - cPanel Plesk\",\"isPartOf\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg\",\"datePublished\":\"2015-08-05T06:27:15+00:00\",\"dateModified\":\"2021-02-18T01:17:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage\",\"url\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg\",\"contentUrl\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg\",\"width\":293,\"height\":137},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cpanelplesk.com\/wp62\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Error: SoftException UID is smaller than min_uid\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#website\",\"url\":\"https:\/\/cpanelplesk.com\/wp62\/\",\"name\":\"cPanel Plesk\",\"description\":\"Blog on famous hosting control panels\",\"publisher\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cpanelplesk.com\/wp62\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13\",\"name\":\"Farooq Omer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2020\/11\/cpanelplesk.png\",\"contentUrl\":\"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2020\/11\/cpanelplesk.png\",\"width\":300,\"height\":44,\"caption\":\"Farooq Omer\"},\"logo\":{\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/73d573cc7eaaf6625cf0dbd72191a648\",\"name\":\"Seemab Saleem\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6a87ff2e53b03e6839250e5278a6bd46?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6a87ff2e53b03e6839250e5278a6bd46?s=96&d=mm&r=g\",\"caption\":\"Seemab Saleem\"},\"description\":\"Linux Server Administrator, Web Hosting engineer. I'm dealing with Linux servers since 2014. I started this blog to share the work i love with the world . let me know if you need any assistance. Thanks!!\",\"sameAs\":[\"https:\/\/cpanelplesk.com\/wp62\"],\"url\":\"https:\/\/cpanelplesk.com\/wp62\/author\/cmb\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Error: SoftException UID is smaller than min_uid - cPanel Plesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/","twitter_card":"summary_large_image","twitter_title":"Error: SoftException UID is smaller than min_uid - cPanel Plesk","twitter_description":"One of our client was trying to install Magneto\u00a0on a new folder\/subdomain of his website and getting the error: [...]Continue Reading...","twitter_image":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg","twitter_misc":{"Written by":"Seemab Saleem","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#article","isPartOf":{"@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/"},"author":{"name":"Seemab Saleem","@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/73d573cc7eaaf6625cf0dbd72191a648"},"headline":"Error: SoftException UID is smaller than min_uid","datePublished":"2015-08-05T06:27:15+00:00","dateModified":"2021-02-18T01:17:27+00:00","mainEntityOfPage":{"@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/"},"wordCount":177,"commentCount":0,"publisher":{"@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13"},"image":{"@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage"},"thumbnailUrl":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg","articleSection":["Cpanel"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/","url":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/","name":"Error: SoftException UID is smaller than min_uid - cPanel Plesk","isPartOf":{"@id":"https:\/\/cpanelplesk.com\/wp62\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage"},"image":{"@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage"},"thumbnailUrl":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg","datePublished":"2015-08-05T06:27:15+00:00","dateModified":"2021-02-18T01:17:27+00:00","breadcrumb":{"@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#primaryimage","url":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg","contentUrl":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2014\/12\/cPanel-e1469788972247.jpg","width":293,"height":137},{"@type":"BreadcrumbList","@id":"https:\/\/cpanelplesk.com\/wp62\/error-softexception-uid-is-smaller-than-min_uid\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cpanelplesk.com\/wp62\/"},{"@type":"ListItem","position":2,"name":"Error: SoftException UID is smaller than min_uid"}]},{"@type":"WebSite","@id":"https:\/\/cpanelplesk.com\/wp62\/#website","url":"https:\/\/cpanelplesk.com\/wp62\/","name":"cPanel Plesk","description":"Blog on famous hosting control panels","publisher":{"@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cpanelplesk.com\/wp62\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/c78ae1cf9451a09592fb9697d69c0c13","name":"Farooq Omer","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/image\/","url":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2020\/11\/cpanelplesk.png","contentUrl":"https:\/\/cpanelplesk.com\/wp62\/wp-content\/uploads\/2020\/11\/cpanelplesk.png","width":300,"height":44,"caption":"Farooq Omer"},"logo":{"@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/image\/"}},{"@type":"Person","@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/73d573cc7eaaf6625cf0dbd72191a648","name":"Seemab Saleem","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cpanelplesk.com\/wp62\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6a87ff2e53b03e6839250e5278a6bd46?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6a87ff2e53b03e6839250e5278a6bd46?s=96&d=mm&r=g","caption":"Seemab Saleem"},"description":"Linux Server Administrator, Web Hosting engineer. I'm dealing with Linux servers since 2014. I started this blog to share the work i love with the world . let me know if you need any assistance. Thanks!!","sameAs":["https:\/\/cpanelplesk.com\/wp62"],"url":"https:\/\/cpanelplesk.com\/wp62\/author\/cmb\/"}]}},"_links":{"self":[{"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/posts\/2546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/comments?post=2546"}],"version-history":[{"count":0,"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/posts\/2546\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/media\/1135"}],"wp:attachment":[{"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/media?parent=2546"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/categories?post=2546"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cpanelplesk.com\/wp62\/wp-json\/wp\/v2\/tags?post=2546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}