cPanel roundcube DATABASE ERROR: CONNECTION FAILED

Some of our users can’t connect to their Webmail: When they click on RoundCube , they get this: DATABASE ERROR: CONNECTION FAILED! Unable to connect to the database! Please contact your server-administrator. Most probably, its an issue with the databases associated with roundcube, First step is to update Roundcube using the below command: /usr/local/cpanel/bin/update-roundcube –force If its […]

Continue Reading…

cPanel Internal Server Error open3: fork failed: Cannot allocate memory at cpsrvd-ssl

If you see the below error on your VPS or WHM: [wpfmb type=’error’ theme=2]cPanel Internal Server Error open3: fork failed: Cannot allocate memory at cpsrvd-ssl[/wpfmb] To fix the above error try increasing memory for cPanel from WHM >> “Tweak Settings” and see if the problem resolved. If sill facing error you may execute the following command to […]

Continue Reading…

Increase max emails per hour for a single domain in cPanel

You can change the most of e-mails permitted for a specific domain to a different limit than the system default by using the following back end file. /var/cpanel/maxemails Just add the entries as follows: MAX_EMAIL_PER_HOUR=# MAX_EMAIL_PER_HOUR-domain.com=# You just make sure to replace domain.com with your domain name. The first MAX_EMAILS_PER_HOUR entry would cover the entire account, […]

Continue Reading…

MySQL ERROR 1372 (HY000): Password hash should be a 41-digit hexadecimal

If you are getting the following error while creating a user through MySQL Prompt: [wpfmb type=’error’ theme=2]mysql> create user test identified by password ‘test345’; ERROR 1372 (HY000): Password hash should be a 41-digit hexadecimal number[/wpfmb] This is because MySQL expects you to enter password in an encrypted format. You can resolve this error by following […]

Continue Reading…