Your server’s user data files may become faulty in certain conditions, causing problems while moving or running your cPanel account. Fortunately, a valid and working httpd.conf file on the server may be used to fix these user data files.
Repairing Corrupted User Data Files
Follow these steps to reconstruct a corrupted user data file in cPanel:
- To begin, log in as the root user to your WHM/cPanel server with your username and password.
- The next step is to find the user data files, which are located in /var/cpanel. Verify that the user data directory exists on the server.
- If the directory exists, use the mv command to transfer or rename it. This is what it should look like:
mv /var/cpanel/userdata /var/cpanel/userdata_backup\
- Now, use the command mkdir to create a new user data directory:
mkdir /var/cpanel/userdata
- Now that we’ve built a new user data directory, execute the script user data update with the –reset flag to rebuild the user data files for all of the accounts on your cPanel server. The user data files for all accounts hosted on your cPanel server will be rebuilt as a result of this.
/usr/local/cpanel/bin/userdata_update –reset
- After that, you’ll need to fix the permissions for the newly created user data files, which you can accomplish using the following command:
/usr/local/cpanel/bin/fix_userdata_perms
- You’ll need to refresh the system’s cache now that you’ve created a new user data file. This can be done with the following command:
/scripts/updateuserdatacache
- Now, with the command: rebuild apache config, rebuild the apache configuration to use the newly regenerated user data files:
/scripts/rebuildhttpdconf
- Finally, use the following command to restart the Apache service:
/scripts/restartsrv_httpd
And here you have it.