PleskFatalException StatInfo->getProductVersion failed linux server

While accessing the Plesk control panel, you may get an error message as follows: [wpfmb type=’error’ theme=2]StatInfo->getProductVersion failed: Plesk version file doesn’t exist or empty[/wpfmb] This error is mostly caused due to a failed Plesk upgrade OR by removing/installing some Plesk modules. To fix the issue do the following: First, check the Plesk version installed on […]

Read More…

Plesk error phpMyAdmin file not found while exporting database

If you get the following error while exporting database, you can follow the steps below: [wpfmb type=’error’ theme=2]phpMyAdmin file not found can’t find the file at https://xx.xx.xx.xx:8443/domains/databases/phpMyAdmin/export.php.[/wpfmb] Some times the memory limit for php is too low for performing this operation. So we need to increase the memory_limit. For that go to: /usr/local/psa/admin/conf/ Edit the php.ini […]

Read More…

Find Spamming Account in Postfix or Plesk

This following commands sorted a list of the accounts those have the most mail in the queue: mailq|grep ^[A-F0-9]|cut -c 42-80|sort |uniq -c|sort -n|tail grep “status=sent” /var/log/maillog |cut -d “=” -f 2 |cut -d “>” -f 1 |cut -d “<” -f 2 |sort -n |uniq -c grep “dovecot” /var/log/maillog |grep “Aborted login” |cut -d “,” […]

Read More…

Unable to login to FTP Windows server plesk

If you are unable to login to FTP in windows server using plesk panel.Use the following steps for troubleshooting. ftp cpanelplesk.com Connected to cpanelplesk.com. 220 Microsoft FTP Service User (cpanelplesk.com:(none)): admin 331 Password required for admin. Password: 530-User cannot log in, home directory inaccessible. Win32 error: Access is denied. Error details: Authorization rules denied the access. […]

Read More…